Ampoules & Serums

Concentrated care for radiant and youthful skin.

Our selection of ampoules and serums is formulated with potent active ingredients to target specific skin concerns, improve elasticity, and boost hydration for visibly healthier, glowing skin.

Fulfillment & Shipping Time

  • We aim to process all orders within 4–10 business days (Monday to Friday, excluding holidays), starting from the date payment is received.
  • All orders are shipped from San Jose, California via USPS.
  • During peak seasons or launch promotions, processing time may take slightly longer.
  • A tracking number will be sent to your email once your order has been shipped.
  • We kindly ask for your understanding in case of any unexpected delays due to high volume or carrier-related issues.

Shipping Policy

  • Currently, we ship within the U.S. only.
  • Shipping options:

    • Standard Shipping: $4.90 flat rate
    • Free Shipping: Orders over $50 (after discounts, before tax)

    (Limited time offer for launch period)
  • Estimated delivery time: 2–5 business days after dispatch.
  • Please ensure your shipping address is correct. We are not responsible for lost, stolen, or returned packages due to incorrect addresses.
  • If a package is returned, reshipping costs will apply. If you choose not to reship, the original shipping cost will be deducted from your refund.

Return & Refund Policy

  • Returns and exchanges are accepted within 14 days of delivery.
  • Only items that are unused and in their original, sealed packaging are eligible for return.
  • For hygiene and safety reasons, we cannot accept returns for opened or used products.
  • Shipping fees are non-refundable.

    If a return is requested, any original shipping fee (if charged) will be deducted from the refund amount.
  • Return shipping costs are the responsibility of the customer.
  • To request a return or refund, please contact us first at

    📩 hello.ellapu@gmail.com

    We’ll assist you with the return process.